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Flexible Industries Mums Returning To Work

More than hospitable…

Have you ever thought about how your skills as a mummy could mean that you’ll thrive in the hospitality industry?

You’re probably thinking that being a mummy isn’t in any way similar to working in hospitality, but many of the skills you’ve honed while raising your little cherubs actually make you the ultimate hospitality worker.

Here’s just a few reasons why…

You’ve played host to the masses
As a mummy, having guests (and lots of them) is a regular occurrence, and more often than not, they are rather demanding and not that easily pleased. Dealing with (for the most part) well behaved guests in a hotel or at a dinner event will seem a piece of cake when you’ve managed a 13 five year olds high on sugar at a birthday party or negotiated the minefield of a family Christmas!

You know how to cater for some picky customers
“Bring your friends for dinner!” you say, “it’ll be fun!” you say.
Ever regretted the second these words escape your lips? All of a sudden you have a house full of dietary requirements and picky eaters who all want a different dish at the same time, but who all leave happy at the end of the evening. Sound familiar?
Working in the restaurant industry is actually very similar, it’s all about how you manage your diners. You already have the skills there so why not consider a career in hospitality management?

You can turn down a bed in no time
Making beds is second nature to all mummies, and it’ll seem a walk in the park when you’re not combining it with entertaining a rampaging two-year-old or trying to convince your dear darling not to eat any more of his Lego. Imagine how fast you’ll be able to get through a room, when all you have to focus on is stripping the bed and remaking it; you’ll be the speediest maid in the business!

You’re used to dealing with the odd tantrum

We love them, but our little bundles of joy can be pretty challenging at times. But if you can survive the terrible twos and face down a three-year-old who wants to stay up “just a bit longer”, you can handle a bride who wants caviar on a kiev budget or a charity ball that wants free champagne.
Start planning your future as an event manager or wedding planner with our diploma from the New Skills Academy.

You do it all with a smile on your face
Despite all the challenges you face on a daily basis as a mummy, you keep your composure, because the show must go on. This is the best skill you can have, and it’s one that not many people possess. Being able to balance all the competing demands motherhood throws at you, whilst keeping your composure means you’re equipped to take on anything that a job can throw at you, and you’ll do it with a smile.

If you’re looking to get back into work and think hospitality might be for you, remember to put your skills to good use!

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Flexible Industries Mums Returning To Work

Destination Retail

We bet that many of you, when you were children, loved playing at shops. We also bet that it’s something your children do and love too.

So why not take the ‘playing’ back into the real world?

We’ve given it some thought and here are our top reasons why a career in retail is a great idea.

Discount
As shopaholics, this is of course the biggest advantage in our eyes! With fashion retailers offering up to 75 per cent discount for uniform purchases and on average 20 per cent staff discount, if nothing else, it’s a great way to refresh your wardrobe.

Although keeping your wardrobe updated is a perk, working in a supermarket, electrical store or even a furniture retailer can all help make a dent in those large family expenses, from the weekly shop to a new oven or sofa.

Variety is the spice of life
The world of retail is varied and exciting. From large, multi-national retailers to bijou independent boutiques, there’s something for everyone – so don’t be scared!

If you’re looking for opportunities that mean progression, the larger stores are for you. Want to feel part of a family? Why not look for positions within smaller chains or independent shops?

The skills that you develop through working in a big store can help if you fancy a change to a smaller one, so add a bit of variety to find where you fit best.

It’s not all about selling!
We all know, the ultimate aim of a shop is to sell. But they do a lot more than just that!

While sales roles are notorious for their targets and the particular set of personal characteristics needed, they need supporting. Positions such as cashiers, back office staff and customer service team members – plus many more – all work hard to keep the retail machine turning.

It’s not always about the customers
While the customer may always be right, the roles that involve them might not always be right for you.

Shelf stacking, delivery and warehouse management and maintenance roles are all retail based but very rarely involve interaction with customers – something to consider if you’re of a slightly shyer disposition!

Retail offers everything you could need; progression, stability, friendship, responsibility and variety. Not only for those starting out at 16, this is an industry for every age and gender to really flourish.

Find our latest RETAIL roles HERE.

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Flexible Industries Mums Returning To Work

Temporary work, permanent Wonderwoman

Routines are hard to break. Sometimes, we just need a little help getting back to the reality of work after a break to have our little angels, but it can be a horrifying prospect.

With Christmas just around the corner (sorry, we went there), there are ample temporary positions out there that could help you get back in the swing of working life. Here’s how…

Habit forming
Being away from the workplace can mean your routine has gone completely. Not getting up at the same time, staying up late, skipping meals – even eating too often! This can all make it difficult to get back into the swing of things.
By having an employer relying on your punctuality, dedication and hard work, there is an incentive to get back to a schedule without too much of a shock to the system.

Trying to push yourself straight into a full-time job may over-exert your potential, remember to look after yourself, too!

Skill developing
If you’ve been away from work for a number of years, we hate to tell you this but technology has moved on. With add-ons, social media and even CRM systems changing seemingly overnight, what you once knew could be obsolete.
But worry not! A temporary position – whether in an office, shop or café – requires your use of technology throughout the day which will see you brushing up on your IT skills in no time.

Adult talking
Mummies, we all know what happens when we don’t interact with other adults (away from our children) regularly. Not only do we adopt a permanent baby voice, the thought of being around adults without the comfort-blanket topic of our offspring can be incredibly daunting.
If you’re thinking of going back to work, this can be a major cause of anxiety, but don’t run before you can walk.
Taking part-time, temporary work can help you reintegrate into a workforce. Maybe the talk won’t be about projections or spreadsheets, but being around a team with common goals can help you reidentify yourself; the non-child version. Plus, it gives you a new set of friends to hit the town with…IF you can get a babysitter!

Smiling service
Imagine a world with people asking things of your without screaming bloody murder when it’s not available or hanging on to your trouser leg until you give in. It exists!
A temporary role within retail gives you the opportunity to brush up on your service with a smile. Although it might not always be easy (we’re thinking 5:30am at the Next sale!), it will force you to deal with situations that you find you can solve with a smile and those negotiation skills you’ve been working on since your children could feed themselves.

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Flexible Industries

Call of fate

Ever think about the similarities between being a mummy and working in sales or customer service sectors?

You’re probably wondering how being a mummy is in any way close to working in a call centre but, while you may not realise it, many of the skills you’ve honed whilst mothering your little bundles of joy can be applied to dealing with customers in contact centres.

Any of these sound familiar?

You’re already used to being called all the time
There is a high level of demand associated with being a parent, so you won’t find it difficult adjusting to the constantly ringing phone. At least in a contact centre you know the person calling won’t have tried to shove a jam sandwich in the DVD player or be in the middle of changing their own nappy.

Managing often difficult situations quickly and effectively is a vital skill that is very useful in the busy and bustling contact centre industry.

You’ll get to speak to actual grown ups
As mummies, it’s easy for us to feel we’re losing our communication skills, especially when most conversations are with those under 5 years old, or are endless circles of “Why?”.

Call centres give the opportunity to have adult conversations about a product or service you know well and feel passionately about, maintaining and developing those communication skills you felt were lost forever.

You’re used to dealing with difficult customers
While we all adore our children, there’s no denying that they aren’t always the easiest to deal with, think teeth brushing, breakfast eating, leaving the park. As a mummy you’re the master of dealing with difficult customers, so use those skills with callers!

You’re a negotiating master
Every day brings a new set of people for you to win over. GPs, teachers, people in the supermarket, hairdressers; not to mention the children themselves!

Whether in sales or customer service, the ability to bring people round to your way of thinking, especially over the phone, is vital as you’re purely relying on your voice. You might find getting people on your side of the fence is much easier when you tap into the skills you’ve gained after getting your child into bed after the fifth toilet visit.

If you’re looking for a route back into work, especially in sales or customer service, contact centres are a great place to start.

Not only do they offer great rates of pay and fantastic career progression, the shift patterns offered give the opportunity for flexible working and the ability to manage work around your family life – not the other way around.

If you’re thinking of heading back into work and think this would be a good way to do it, have a look at our new Spotlight on Contact Centres section for more information!